60-second Retail
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Future Proof Retail Series: Is AR/VR the Key to Upskilling the Future Retail Workforce?
No one can deny today’s CX is being powered more and more by data and technology. How does this impact the retail workforce of the future? What skillsets will be required to be successful with these digital tools? And with the potential to know so much about a customer, how do you keep a personalized experience from getting scary? Tune into another exciting episode of our 60-second Retail podcast as, Wally Seliga, Principal, Practice Leader - Cloud, Security & Infrastructure group at BDO USA, shares his thoughts on which technologies are best poised to change how retail workforce of the future is trained, and to consider implementing now to future proof your staff.
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