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RLC Talks - California Fish Grill: High-Quality Seafood at an Affordable Price
In this episode, Paul Potvin, Chief Financial Officer of California Fish Grill, introduces himself and discusses the seafood chain’s mission, expansion plans, and innovative strategies. He elaborates on the company's focus on providing high-quality, sustainable seafood at affordable prices in a fast casual setting. Paul highlights how technology, such as digital menu boards and self-service kiosks, has transformed operations and enhanced customer experience, especially during the pandemic. He also shares insights on managing supply chain challenges and maintaining value for customers. The discussion ends with Paul's personal menu recommendations for new guests. 00:00 Introduction to Paul Potvin and California Fish Grill 00:20 Expansion Plans and Market Strategy 00:47 Brand Mission and Vision 01:19 Value and Innovation in Seafood 03:09 Digital Transformation and Kiosk Implementation 07:38 Impact of Digital Menu Boards 11:30 Paul's Recommendations and Conclusion
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