The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
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Scaling Salad House: Technology, Operations, and Lessons Learned
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused brand across the northeast. Key topics include the importance of effective training, refining the menu based on data, and leveraging technology stacks like Toast POS and Ovation for operational efficiency and customer feedback. Jarrod shares insights on their journey to franchising, overcoming early challenges, and future growth plans. This episode is a valuable listen for anyone interested in scaling a restaurant brand through technology and effective operations. 00:00 Salad House 01:10 Introduction and Guest Introduction 01:48 The Early Days of Salad House 02:33 What Makes Salad House Unique 04:02 The Founder’s Story 06:08 Challenges and Growth 07:36 Franchising Journey 09:35 Tech Stack Evolution 19:06 Discussing the Tech Stack 19:47 Customer Review Platform: Ovation 22:18 Streamlining the Menu 25:05 Franchising and Growth 26:37 Personal Stories and Success 30:49 Signature Dishes and Unique Selling Points 32:48 Conclusion and Contact Information
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