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Building a Coffee Empire: The Success Story of Mokas Coffee and Eatery
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas 20-year anniversary, Jason discusses the development and franchising of Mokas, his focus on quality and community involvement, and the core values driving the brand's success. He also shares insights on local store marketing, guest loyalty, and support systems provided to prospective franchisees. Tune in for an inspiring story of passion, discipline, and dedication in the restaurant industry. 00:00 Mokas Coffee & Eatery 00:14 Introduction and Guest Introduction 02:05 Jason's Journey: From Coffee Lover to Entrepreneur 03:02 The Birth and Growth of Mokas Coffee and Eatery 04:01 Navigating Challenges and Expanding During the Pandemic 05:21 Mokas' Unique Brand and Customer Experience 06:59 Commitment to Quality and Community 10:39 Franchising and Future Plans 18:13 The Story Behind the Name 'Mokas' 22:29 Franchisee Success Stories 23:14 The Importance of Transparency 23:41 Challenges in the Restaurant Industry 24:26 Expanding to New Markets 29:13 Local Store Marketing Strategies 32:06 Franchise Application Process 34:06 Discovery Day Experience 37:17 Master Franchise Opportunities 40:57 Connecting with Jason Ingram Manson
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