The Ecommerce Toolbox: Expert Perspectives

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How to Scale Ecommerce in a Crowded & Ever-Changing Market with Jacky Lambert

Welcome to the 74th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Jacky Lambert, Director of Ecommerce at YourSurprise, for an in-depth discussion on ecommerce growth strategies, evolving market landscapes, and the role of AI in scaling businesses. Jacky discusses actionable insights on adapting to new digital channels, building agile teams, and leveraging marketing automation to drive sustainable expansion across multiple markets.

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  From marketing to $200K savings: how Laura Turner transformed CX in 2 year…

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  Lessons from 14 years in ecommerce: Steve Dumas on AI, content, and the sh…

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  Inside a 5-year tech gap: How Madhav Kondle upgraded Janie and Jack’s 17-y…

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  Cracking the 15% ceiling: How GlassesUSA is pushing eyewear into the digit…

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  The 180-year-old startup: A.T. Cross's digital transformation playbook

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  Building a $100M+ commerce platform without the traditional playbook

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  Why 90% of digital transformations fail - building success at Pendleton

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  Scaling wellness: SpaBreaks hits 10% category share while leading the UK m…

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  Smart lighting revolution: How Jasco achieved 8x ROAS in premium markets

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  From zero inventory to 80 employees: Furniture.com's digital-first approach

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  Beyond basic copy: How microcopy changes drive a 30% lower cart abandonment

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  How Crocs turned cultural trends into $4B revenue

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  How a lean, story‑driven idea became a $40m global brand

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  From Oxford to omnichannel: How Brooks Brothers & Eddie Bauer stay relevant

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  100 Episodes In: Lessons from the Toolbox & Noibu’s Next Chapter with Noib…

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  What eTail Boston 2025 says about the next era of ecommerce with Lena Mori…