Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast
Claus Lauter
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Loyalty Programs: How To Reward Engagement — Jed Strong | Why Loyalty Programs Fail, Why Loyalty Goes Beyond Discounts, How To Reward Without Discounts, How Games Drive Loyalty, How Engagement Drives Growth, Why Engagement Boosts LTV (#457)
In this episode, we explore how to fix loyalty programs that rely too much on discounts. Jed Strong, the Enterprise Sales Director at Adjoe, explains how brands can move past simple transactions. He shares how "rewarded engagement" allows customers to earn points by playing mobile games instead of just spending money. Jed breaks down how this strategy helps brands stay relevant every day without hurting their profit margins. He also discusses why modern loyalty needs to be fun and how to build a deeper connection with customers through their phones. Topics discussed in this episode: Why traditional loyalty programs often fail How to stay top-of-mind between purchasesHow rewarded engagement builds durable bonds What makes points-earning feel too difficult How mobile games fuel new loyalty habits Why game studios fund your customer rewards Why over-discounting hurts your bottom line Links & Resources Website: https://adjoe.io/ LinkedIn: https://www.linkedin.com/in/jedstrong/ Instagram: https://www.instagram.com/adjoe.io/ Get access to more free resources by visiting the show notes at https://tinyurl.com/szue9yy3 ______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don’t miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/
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