The DEX Show: A Show for IT Change Makers
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Reading the Room: the Power of Unstructured Data 📊 (w/ Tania Benade-Meyer)
In this episode, Tom speaks with Tania Benade-Meyer, founder of Unstructured, about the power of unstructured data, the shift from SLAs to XLAs, and what it takes to be an “enlightened leader” in 2025. From Starbucks’ gluten-free perception problem to Gen Z’s naturally inclusive leadership style, Tania shares research-driven insights into how perception, trust, and consistent action are reshaping the modern workplace—and driving better Digital Employee Experience (DEX). Along the way, you’ll get a masterclass in what great 21st-century leadership looks like: how social listening can predict human behavior, why XLAs reveal more than traditional metrics, and the tell-tale signs of harmful leadership—where words and actions don’t align. Connect with Tania Benade-Meyer: LinkedIn | Unstructured.co Get the latest edition of the Gartner Magic Quadrant here (https://nexthink.com/gartner-magic-quadrant-dex) Book your tickets for Nexthink Experience (Boston or London) here: https://nexthink.com/experience
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