The DEX Show: A Show for IT Change Makers
Nexthink
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The Magic Quadrant and the Hardware Reckoning: DEXOps 1:1 w/ Scott Pope
Rising device costs, new AI workloads and changing employee expectations are forcing organizations to rethink how workplace hardware is managed. Scott Pope, Director of Value Advisory Customer Outcomes at Nexthink, returns to explore how DEXOps is replacing rigid three- and four-year refresh cycles with performance-based decisions grounded in experience data. He discusses device telemetry, AI readiness, sustainability, refurbished hardware and the emergence of “Total DEX” across laptops, mobile devices, virtual desktops and meeting-room technology. The conversation reveals why hardware lifecycle management is becoming a strategic business priority, and how DEX teams can reduce costs while improving performance and employee experience. Download your free copy of the fantastic DEX Magic Quadrant here Book your ticket for Nexthink Experience 2026 (October 5–7, JW Marriott Grande Lakes Orlando, Florida) today Learn more about Nexthink Spark, the personal IT agent for every employee, here
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