The DEX Show: A Show for IT Change Makers
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"Zero Friction": AI Bosses & the Decline of the Assh*le w/ VERY SPECIAL GUEST Bob Sutton
What happens when the legendary author of The No A*****e Rule meets The DEX Show? Stanford professor and organisational psychologist Bob Sutton joins Tom McGrath for a wide-ranging conversation about toxic workplaces, good and bad friction, and the human problems created by AI. Bob explains why assholes are contagious, how pressure and sleep deprivation can turn decent people into temporary jerks, and why leaders should treat themselves as trustees of other people’s time. They discuss algorithmic bosses, lonely AI-powered startups, Steve Jobs, Elon Musk, Slack, savoring, power, and the dangers of making work more efficient while making it less human. Check out all Bob's wonderful books here Download your free copy of Gartner's DEX Magic Quadrant here Book your ticket for Nexthink Experience 2026 (October 5–7, JW Marriott Grande Lakes Orlando, Florida) today
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