The DEX Show: A Show for IT Change Makers podcast show image

The DEX Show: A Show for IT Change Makers

Nexthink

Podcast

Episodes

Listen, download, subscribe

๐Ÿš€ From Zero Tickets to High-ROI: AI + DEX in 2026 (w/ Samuele Gantner and Vedant Sampath)

Kicking off 2026, Tim and Tom welcome Nexthink Chief Product Officer Samuele Gantner and first-time guest CTO Vedant Sampath for a candid โ€œthree pillarsโ€ deep-dive on enterprise AI. They explore how AI is reshaping product and engineering: new tooling, new development cycles, and the shift from deterministic software to probabilistic agentsโ€”plus the critical role of evals, benchmarks, guardrails, and performance. Then they unpack Nexthinkโ€™s three-pillar framework: AI for IT (proactive operations and the path to zero tickets), AI for employees (trusted, contextual self-help via Spark), and AI for the business (visibility, governance, and measurable ROI). Tom also pays tribute, on behalf of the DEX Show team and Nexthink, to the late Alan Nanceโ€”remembering a generous, funny, and foundational voice in the DEX community. Learn more about Spark, The Worldโ€™s Most Powerful DEX Agent for Employees hereย  Download The First Annual Workplace Productivity Report hereย 

The DEX Show: A Show for IT Change Makers RSS Feed


Share: TwitterFacebook

Powered by Plink Plink icon plinkhq.com