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The DEX Show: A Show for IT Change Makers




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Reality Bytes #26: Unmasking ‘Fake DEX’

Welcome back to another exciting episode of the DEX Show's Reality Bytes series! In this episode, we dive deep into the past, present, and future of digital employee experience (DEX). Joining Tim and Tom on this week’s panel are Sean, Dina and Megan. Together they explore the phenomenon of ‘fake DEX’ and ‘experience washing’, where the language of DEX is adopted by vendors without the provision of proper technological solutions. Tim shares his unique perspective on the transformative power of DEX, while Sean sheds light on the technical aspects and potential pitfalls. Dina emphasizes the importance of real-time data and sentiment analysis in building a holistic picture of employee experience. Megan reveals how DEX users react to newfound visibility and insights. The team also discusses the tipping point of DEX adoption, which gained significant momentum during the COVID-19 era. Remember to check out our previous episodes and stay tuned for more captivating discussions on the DEX Show. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (, where you can also take all the official DEX Certification modules free of charge. Register for Experience Everywhere here: To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

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