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The DEX Show: A Show for IT Change Makers




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The future EUC rock star: AI, automation and digital adoption (feat. Andrew Hewitt)

Andrew Hewitt (Principal Analyst, Forrester) returns to the DEX Show for the third time! First off, Tim, Tom and Andrew discuss Nexthink’s recent acquisition of AppLearn, and the pivotal role of digital adoption software to the future of the DEX space. Andrew then explores the importance of seamless user experiences and the integration of generative AI in DEX solutions, emphasizing AI's potential to transform IT professionals into "rock stars" by streamlining tasks, reducing costs, and enhancing user satisfaction.  Another vintage conversation with a favorite DEX Show guest.  For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub ( To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

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