The DEX Show: A Show for IT Change Makers

Nexthink

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Rude AI Agents?!? An AMAZING LOOK Under the Hood @ Nexthink's AI Labs

5/12/2026 • 36 min

In this amazing episode, Mohamed Kafsi (Head of AI Innovation, AI Labs) and Yassine Benyahia (Software Engineer V & Tech Lead) take us deep inside Nexthink’s AI Labs to explore the rapidly evolving world of enterprise AI agents. From coding copilots powered by Claude Code to autonomous troubleshooting systems that learn from humans, the conversation dives into h… Play episode

Total Experience: IoT, AI & DEX Beyond the Device w/ Patrycja Sobera
Vibe Coding, Dune & Staying Human: Sam Gantner Unfiltered
From Cloud Hype to AI Reality: A MASTERCLASS w/ David Linthicum
Storytelling as Strategy: DEX Strategy 1:1 with Laura Reeves
Why AI Spells the DEATH of Workplace “Coasting”: Jacob Morgan returns
Reality Bytes Is BACK: ft. Marc Petter on the Future of IT Jobs
AI, Anxiety & 400 Open Windows: GEOFF WRIGHT RETURNS
Flow State in an AI Workplace – Digital Friction 1:1 with Mike Lovewell
Shadow AI and the Coming Workplace Reckoning (w/ Kay Firth-Butterfield)
The Spark Avengers Unite: Dispatches on the FUTURE of IT (w/ Matt, Moe & D…
AlphaFold, Office Politics, and Mustafa Suleyman’s Two Futures (w/Benedict…
🔎 Productivity in the Age of AI – DEXOps 1:1 with Scott Pope
🪟 Same Work, More Windows: Why AI Isn’t Paying Off Yet (w/ Anthony Firmin)
❤️ DEX SHOW LIVE IN LISBON: Official Tim Flower Goodbye + More
🎙️ Reality Bytes: Nexthink Drops Spark!! Big News (+ Emotions)
🔁 Full Circles: DEX in the Age of Agentic AI featuring Christy Punch (For…
🎙️ Reality Bytes: Waymo on the Tracks (2026 Predictions)
🚀 From Zero Tickets to High-ROI: AI + DEX in 2026 (w/ Samuele Gantner and…
🎁❄️🎄 GEOFF WRIGHT RETURNS: 2025 EOY SPECIAL EPISODE!
🎙️ M-Dashes, the Cookie Monster & DEX: The BIG Reality Bites 2025 Finale
🐙 What the Octopus Can Teach Us About AI (w/ Steve Wunker)
🎙️ Reality Bytes: The Rise (and Risks) of Vibe Coding
💥 Agentic AI and the End of Traditional IT (w/ Robb Wilson)
🎙️ Reality Bytes: Beyond the Shiny DEX Tool (w/ Monica Filak)
🎉 200 EPISODE ANNIVERSARY SPECIAL! PEDRO BADOS RETURNS!
🎙️ Reality Bytes: The DEX Equation (Productivity Savings + Nexthink's $3b…
🎤🎤 Live in Boston: Data, DEX, and a Few Fist Fights @ Nexthink Experience
🎙️ Reality Bytes: Jon Leighton Returns! How Community Continues to Shape …
🎤🎤 Live in London: Adoption & AI Confessions @ Nexthink Experience
🎙️ Reality Bytes: Our Everyday AI Use (Personal & Professional)
From Shadow AI to Strategy: The Six-Month AI Imperative (w/ Charlene Li)
🎙️ Reality Bytes: How AI Drive Will Help YOU Win the AI Race (w/ Matt Ros…
Prevention > Cure: The Happiness Factor in IT Health (w/ EDGE Solutions)
🎙️ Everything You Ever Wanted to Know About DEXOps (But Were Afraid to As…
AI, IT and HR: Strategy, Risks, and the Future of Work 🤝 (w/ Ben Eubanks)
🗣️ PARALLEL SEASON FINALE: S1E5 - The Forgotten
Reading the Room: the Power of Unstructured Data 📊 (w/ Tania Benade-Meyer)
🗣️ ALL NEW PARALLEL: S1E4 - The Virtual Murder
The Analyst as Artist: Adoption, AI and the Future of DEX 🎭 (w/ Mrinal Ra…
🗣️ ALL NEW PARALLEL: S1E3 - The Reboot Resistance
Service, Struggle, Success: A DEX Leadership Story 🌱 (w/ Midge Renganath…
🎙️ Reality Bytes: DEX Goes (Back) to Washington w/ Chris Sibold
DEXOps in Action: Building an Experience Operations Center 🏗️ (w/ Atos)
🎙️ Reality Bytes: The Great HR-IT Merger
Digital Transformation Is Not Enough: Fear, Passion, and the Future of Bus…
🗣️ ALL NEW PARALLEL: S1E2 - Leave No Trace
Meet the Poet of Disruption: AI, Risk, Respair 🔥 (w/ Terence Mauri)
🗣️ ALL NEW FROM THE DEX SHOW Introducing Parallel: S1E1 - The Phantom Lag
Keep Calm and Carry on Being Proactive 🚆 (w/ the British Transport Police)

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