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The DEX Show: A Show for IT Change Makers




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EUC Evolution w/ Darren Edwards (Tokio Marine)

Special guest Darren Edwards (End User Support Manager, Tokio Marine) joins Tim and Tom to delve into the challenges and triumphs of modern IT environments, from the intricate complexities Darren faced in the UK’s Ministry of Defense to the fast-paced transformations within the insurance industry at Tokio Marine. Discover how the latest technology is revolutionizing employee experience and facilitating digital transformation. Explore real-world scenarios, the power of sentiment capture, and the evolving landscape of IT support in both public and private sectors. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub ( Register for Experience Everywhere here: To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

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