The DEX Show: A Show for IT Change Makers

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From Adaptation to Adoption: Leadership in the AI Workplace 🌱 w/ Heather McGowan

4/22/2025 • 30 min

Heather E. McGowan—renowned future-of-work strategist, keynote speaker, and bestselling author of The Adaptation Advantage and The Empathy Advantage—joins Tim and Tom to explore the deep changes shaping work, leadership, and society. Heather shares her insights on why continuous learning, empathy-driven leadership, and trust-building are now strategic imperativ… Play episode

🎙️ Reality Bytes: Welcome to the Machine – Assist 2.0 SPEAKS (w/ Marc Pe…
Adoption: Today's Digital Workplace Priority 💥 with Andrew Hewitt (Forres…
🎙️ Reality Bytes: The AI-Powered Future of DEX w/ Mohamed & Maxime 🔍
Radical Experience Engineering in Action w/ Robin Milton-Schönemann 🤖✨
🎙️ Reality Bytes 64: What’s Next for DEX? 🔮
Alan Nance Returns – And The XLA Revolution is ON 🚀
🎙️ Reality Bytes 63: The DEX Growth Playbook w/ Nicolo Raffaele 🚀
Digital Adoption at (Immense) Scale w/ Anthony Firmin 😎🔥
🎙️ Reality Bytes #62: Digital Overload – The Distraction Episode 🎧📱
The DEX Leadership Guide with Jacob Morgan 🚀 (Exclusive Ambassador Live E…
🎙️ Reality Bytes #61 VDI Experience is HERE! 🚀 with Andy Philp
The Digital Sustainability Blueprint 🌍💻 w/ Atos and National Grid
🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀
Code Breaker: A Rare Conversation with Legendary Tech Historian Charles Pe…
🎙️ Reality Bytes #59: First Episode of 2025 with Sam Gantner! 🎉
Reality Bytes #58: "Exhale" (2024 in review)
OFFICIAL DEX SHOW END OF YEAR SPECIAL 2024 W/ GEOFF WRIGHT
Reality Bytes #57: DEX and Cybersecurity: Proactively Building Trust
The Future Workplace: Where DEX and Real Estate Collide (w/ Phil Kirschner)
Reality Bytes #56: Mission Critical: How DEX Enhances Federal Government IT
Bumper episode II: DEX Show LIVE IN LONDON'S OLD EAST END
Bumper episode: DEX Show LIVE IN BOSTON
Reality Bytes #55: The Death (and Rebirth) of the Service Desk
Breaking Gen Z Myths: What the Digital Generation Really Wants at Work (w/…
Reality Bytes #54: EXPERIENCE 24 SPECIAL EPISODE (w/ Megan Brake)
From Copilot to Smart Offices: AI, IoT & the Future of Work (w/ NTT DATA G…
Reality Bytes #53: DEX-lag (Experience Down Under)
"The more human we need to be": AI, Service Desks, and Frontline Innovatio…
Reality Bytes #52: Celebrating Gartner's DEX Magic Quadrant (w/ Andrew Rob…
Workplace AI 101: A User’s Guide w/ Charlene Li
Unlocking the Power of Copilot+ PCs: AI, Hardware, and Digital Adoption
The Future of IT Leadership: From Distributed Teams to AI (w/ Kelly Monaha…
Moneyball for IT: Mastering SaaS Apps (w/ Dave Wagner)
Preparing for Change: from DC to CrowdStrike (w/ Greg Satell)
EMERGENCY POD: Observability, Preventative IT & the CrowdStrike Incident
Navigating the Future of HR: AI, Adoption, and Empathy (w/ Jason Averbook)
Reality Bytes #48: Introducing Adopt: When DAP meets DEX (w/ Katharine Dah…
From Coding to Creativity: The Changing Landscape of Tech Jobs (w/ Alexand…
Reality Bytes #47: Eliza to Neural Networks: The AI Workplace Journey
Progressive House Meets Proactive IT (w/ Marc Carone)
Reality Bytes #46: AI, Magic, and Nexthink (w/ Mohamed Kafsi)
The Evolution of Employee Experience in the Age of AI (w/ Bill Schaninger)
Reality Bytes #45: The Investment Paradox (Spending to Save in IT)
Navigating AI Models: Neural Networks and Digital Experience (w/ Pedro Bad…
Reality Bytes #44: The First Ever DEX Employee (w/ Gregoire Jaunin)
ANNIVERSARY SPECIAL: The First Investor in DEX (w/ Alain Nicod)
Reality Bytes #43: What Makes a Great Workplace?
EARTH DAY SPECIAL: Sustainability in the Digital Age (w/ Raphael Anthamatt…
Reality Bytes #42: Career special! From IT Ops to Software w/ Sergio Mylius

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