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AI Transforms SMS into a Real-Time Conversational Platform, Podcast

4/13/2026 • 25 min

By Doug Green “SMS is no longer just a one-way notification channel—it’s becoming a real-time conversational platform powered by AI.” In a recent Technology Reseller News podcast, I spoke with Ritwek Swetank about a shift that many in the communications industry may be underestimating: the transformation of SMS from simple messaging into an intelligent, intera… Play episode

Numeracle on FCC Caller ID NPRM and KYCaaS: Preparing Service Providers fo…
NWN.ai Expands Cybersecurity with AI-Driven Managed Operations, Podcast
Dynamic Lifecycle Innovations: Extending IT Lifecycles Through Secure ITAD…
WEI: AI-Driven, Self-Healing Networks and Enterprise Connectivity with WEI…
Deep Fathom: AI-Powered CMMC Compliance Opens New MSP Opportunity, Podcast
Expereo: Why 2026 Is the Year of AI ROI Accountability, Podcast
National Retail Solutions (NRS): Bringing Enterprise Retail Technology to …
SkyCrest Advisors on Exit Risk: How Customer and Employee Loss Can Destroy…
The growing complexity of messaging compliance and the operational risks f…
Conversations are the product, Andy Abramson Podcast
Is your business still exciting – or just exhausting?
Redefining Unified Communications for AI Voice: Jon Arnold on the Five Thr…
Service That Scales: TELCLOUD Explains Why the Service Model Matters in PO…
CyberData on IP Endpoints, Paging, and the Evolution of Facility Communica…
Vaishnavi Bichu on Digital Twins and the Future of RAN Deployment, Podcast
Fuel iX (TELUS Digital): Mitch Lieberman on AI Orchestration and the Futur…
ICA AI’s Gerry Christensen on Relationship-Based AI and Defending Against …
Fern Halper on Turning Data into AI Success: Why Foundations Matter More T…
J Arnold & Associates: Jon Arnold on AI, Fraud, and the Changing Dynamics …
Leaden Associates: Steve Leaden on Telecom Expense Management and AI-Drive…
Zebra Technologies: Kassaundra McKnight-Young on Nursing Informatics and R…
Visibility and Control: TELCLOUD Highlights the Importance of Monitoring i…
Cyara: Amitha Pulijala on AI-Powered Customer Journey Assurance, Podcast
Talkdesk: Pedro Andrade on AI as a Digital Workforce in the Modern Contact…
Sinch: Julia Fraser on Voice Relay and the Future of AI-Powered Voice Conv…
Quiq: Mike Myer on AI-Powered Customer Conversations Across the Entire Cus…
Intrado: Vanessa Hearn on E911 Compliance and Unified Emergency Notificati…
Gamut’s Brian English on AI-Powered Network Operations and the Shift to Au…
Verizon Business on AI, Data, and the Future of Healthcare Innovation, Pod…
GCH Technologies on Short Code Registry and Messaging Compliance for Enter…
Dialpad: Craig Walker on AI-Powered Communications and the Future of the C…
Cavell on Market Shifts, AI, and the Future of Cloud Communications, Podca…
Datatonic on Agentic AI and the Data Foundations Telcos Need Next, Podcast
COMMfusion: Blair Pleasant on AI, Collaboration Innovation, and the Enterp…
Cisco: Rich Bayes on AI-Driven Collaboration Devices and the Future of Hyb…
Aragon Research: Jim Lundy on AI, Data Sovereignty, and the Shift Toward E…
CallMiner: Risa Eldridge on Conversation Intelligence and AI-Driven Custom…
vCon Foundation and CarrierX: Jeff Pulver and David Erickson Discuss the F…
Beyond the Box: Charlene Ignacio of Fornix Marketing on CRM Strategy for M…
Snom Americas: Vincent Gianfrancesco on Expanding Opportunities for MSPs a…
Numeracle: Ashley Marcotte on Building Trust and Visibility in Enterprise …
Numeracle: Molly Weis on Restoring Trust in Voice Communications for Healt…
BCStrategies: Kevin Kieller on AI, Collaboration, and the Changing Enterpr…
Shure: Susy Liem on Advancing Conference Room Audio for the Hybrid Workpla…
Five9: Matt McGinnis and Tim Richter on AI Workforce Transformation in the…
Spearfish: Matt Bramson on AI-Powered Workforce Intelligence for Contact C…
Mitel: Jonathan Buckle on Workforce Experience and the Future of Enterpris…
Infobip Launches AgentOS to Bring AI Agents to CPaaS Platforms, Podcast

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