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Rooted in Retail

Crystal Vilkaitis

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The Sensory Secrets to Creating a Luxury Retail Experience with Felix Johnson

Join the Rooted in Retail Mastermind: Resilient Together--The right music, a carefully chosen scent, and thoughtful textures—small details like these add up to something bigger than you might expect. In today’s episode, we explore how every sense plays a role in creating an unforgettable customer experience.You don’t need to be a luxury retailer to apply these insights. Small, intentional touches can make any store feel special. Today, Felix Johnson from The FELIX Experience joins me to show ...

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