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Negotiations Ninja Podcast

Mark Raffan

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Emotional vs. Logical Commitments, Throwback with Svitlana Kalitsun

When it comes to tense emotional situations, getting a commitment from the counterparty can be tough. We know that a commitment usually leads to positive outcomes. So how do we leverage emotion to help people make logical commitments? Svitlana Kalitsun—a Ukrainian negotiation expert and lawyer—shares her thought-process in this throwback episode of Negotiations Ninja.   

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