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Tell Me Why

American Airlines

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S3:E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica Tyler

In the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.

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