Tell Me Why

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S7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott Chandler

In the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications and Marketing Officer, to share exciting updates to the AAdvantage® program. From getting to use your miles onboard to keeping it straightforward to earn status, discover how we’re making loyalty more rewarding for our customers.

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  S8:E7 — ‘It’s about who you walk and run with’— Jerry Jones

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  S8:E6 — ‘oneworld is extremely important for us’ — Turkka Kuusisto

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  S8:E5 — ‘We opened some amazing new routes’ — José Freig

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  S8:E4 — ‘The future of aviation is radically changing’ — Secretary Sean Du…

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  S8:E3 — ‘What are the best routes for us to add’ — Brian Znotins

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  S8:E2 — ‘Modernizing our digital customer experience' — Ganesh Jayaram

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  S8:E1 — 'Focusing on the entire customer journey' — Heather Garboden

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  S7:E6 — ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson

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  S7:E5 — ‘We want to increase travel.’ — Geoff Freeman

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  S7:E4 — ‘These destinations are a gateway to the rest of Europe.’ — Brian …

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  S7:E3 — ‘We’ve really been focusing on supportability.’ — Heather Garboden

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  S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram

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  S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour

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  S6:E11 — ‘When you are an innovator, you are focused on your customers, no…

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  S6:E10 — ‘The team is what’s going to make this work.’ — Anne Moroni