The DEX Show: A Show for IT Change Makers

Nexthink

Podcast

Episodes

Latest Episodes

"The more human we need to be": AI, Service Desks, and Frontline Innovation (w/ Doug…

9/10/2024 • 24 min

Tom welcomes Doug Tedder, a leading consultant and expert in IT service management. Together they explore the evolving role of IT, emphasizing the shift from technology as a support function to a central business enabler. Doug shares insights on the future of service desks, the growing importance of AI and automation, and how human-centric approaches are critica… Play episode

Reality Bytes #52: Celebrating Gartner's DEX Magic Quadrant (w/ Andrew Rob…
Workplace AI 101: A User’s Guide w/ Charlene Li
Unlocking the Power of Copilot+ PCs: AI, Hardware, and Digital Adoption
The Future of IT Leadership: From Distributed Teams to AI (w/ Kelly Monaha…
Moneyball for IT: Mastering SaaS Apps (w/ Dave Wagner)
Preparing for Change: from DC to CrowdStrike (w/ Greg Satell)
EMERGENCY POD: Observability, Preventative IT & the CrowdStrike Incident
Navigating the Future of HR: AI, Adoption, and Empathy (w/ Jason Averbook)
Reality Bytes #48: Introducing Adopt: When DAP meets DEX (w/ Katharine Dah…
From Coding to Creativity: The Changing Landscape of Tech Jobs (w/ Alexand…
Reality Bytes #47: Eliza to Neural Networks: The AI Workplace Journey
Progressive House Meets Proactive IT (w/ Marc Carone)
Reality Bytes #46: AI, Magic, and Nexthink (w/ Mohamed Kafsi)
The Evolution of Employee Experience in the Age of AI (w/ Bill Schaninger)
Reality Bytes #45: The Investment Paradox (Spending to Save in IT)
Navigating AI Models: Neural Networks and Digital Experience (w/ Pedro Bad…
Reality Bytes #44: The First Ever DEX Employee (w/ Gregoire Jaunin)
ANNIVERSARY SPECIAL: The First Investor in DEX (w/ Alain Nicod)
Reality Bytes #43: What Makes a Great Workplace?
EARTH DAY SPECIAL: Sustainability in the Digital Age (w/ Raphael Anthamatt…
Reality Bytes #42: Career special! From IT Ops to Software w/ Sergio Mylius
Rethinking Leadership in the Digital Workplace (w/ Patti Blackstaffe)
Reality Bytes #41: From digital adoption to digital dexterity
The future EUC rock star: AI, automation and digital adoption (feat. Andre…
Reality Bytes #40: Technology, Change and DEX Success (w/ Tracy Downer)
Follow the Yellow Brick Road: Humanizing IT's Journey w/ Katrina Macdermid…
Reality Bytes #39: Shared Airspace (Exploring Industry Cloud Platforms)
Off-road: mapping your EUC career w/ Tom Rodgers & Logan Stelly (Edward Jo…
Reality Bytes #38: The DEX Maturity... Dialectic
Digital Adoption & DEX: Nexthink and AppLearn's Digital Experience Vision …
Reality Bytes #37: AR & DEX - from Apple Vision Pro to the Workplace
The Experience Mission (w/ GSK & HCLTech)
Reality Bytes #36: DEX innovation in 2024 (w/ Sam Gantner)
Navigating the IT Service Revolution (w/ Collinson Group)
Reality Bytes #35: The year of the DEX Matrix?
DEX, Flow... and 750,000 endpoints (w/ Accenture)
BONUS EPISODE: The Invention of DEX (w/ Pedro Bados & Yassine Zaied)
Reality Bytes #34: Authentic "Rizz"
OFFICIAL DEX SHOW END OF YEAR SPECIAL W/ GEOFF WRIGHT
Reality Bytes #33: Navigating DEX Hype (w/ Christian Ponce)
DEXifying US government (w/ NuAxis)
Reality Bytes #32: Boston driving (and other "experiences")
DEX SHOW LIVE FROM BOSTON (w/ Toyota Motor North America & Honeywell)
Reality Bytes #33- Inside Assist (w/ Mario Tarallo)
DEX SHOW LIVE FROM LONDON (w/ Robert Doornbos & Honeywell)
Reality Bytes #32: The State of the DEX Industry Report
Experience Everywhere Pregame Special w/ Paul Gentile
Reality Bytes #31: The Encyclopedia of DEX (w/ Guillaume Charles)
“Buzzwords”: DEX… and entomology w/ Mitch Trychta (Vizient)

The DEX Show: A Show for IT Change Makers RSS Feed

Share: Twitter • Facebook • Embed

Copy embed code: