Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
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Founder Spirit to Scalable Systems with Peter Gaudreau of Tacodeli
Send us Fan Mail Zack sits down with Peter Gaudreau, CEO of Tacodeli, to talk about scaling a beloved founder-led brand while protecting what matters most. Peter shares how ingredient integrity, empowered managers, and thoughtful packaging make hospitality show up both on premise and off. A real service recovery story shows what guest care looks like in action and how feedback fuels better leadership. Zack and Peter discuss: Balancing founder DNA with growth Why ingredient quality is a hospitality choice Designing catering and to go that presents well Training managers to own service recovery Using feedback to set weekly priorities Tenure, consistency, and trustThanks, Peter! Links: https://www.linkedin.com/in/peter-gaudreau-0b357521/ https://www.linkedin.com/company/tacodeli/ https://www.instagram.com/tacodeli/ https://www.tacodeli.com/
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