Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
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From Starbucks Data to Restaurant Impact, Will Stewart of RightWork
Send us Fan Mail Will Stewart, Founder and CEO of RightWork, joins Zack Oates to explore how labor decisions directly shape the guest experience. With a background as a data scientist at Starbucks, Will brings a unique perspective on how restaurants can use data to make smarter operational decisions. Zack and Will discuss: Why labor should be seen as an investment, not just a cost How understaffing impacts both guests and employees The importance of scheduling with more granular data Why every location requires a different labor strategy How to balance profitability with guest experience Ways to scale consistency across multiple locationsThanks, Will! Links: https://www.linkedin.com/in/will-stewart-23339b66/ https://www.linkedin.com/company/rightwork-inc/about/ https://right.work/
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