Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
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The Persistence Behind a 12 Year Restaurant Journey with Kyle and Maggie Gordon of Dillas Quesadillas
Send us Fan Mail Zack Oates sits down with Kyle and Maggie Gordon, founders of Dillas Quesadillas, to discuss how they built a fast growing restaurant brand rooted in operational excellence and consistency. From bootstrapping their first location in Dallas to expanding to multiple locations across Texas, the Gordons share lessons from more than a decade in the business. They explain how focusing on execution, attention to detail, and a strong team culture helps create a reliable guest experience. The conversation also explores what it takes to run a restaurant business as a married couple and why persistence is essential in the restaurant industry. Zack and Kyle and Maggie discuss: Bootstrapping and launching their first Dillas location Why consistency matters more than experience The importance of operational discipline Building a brand through trust and details Using guest feedback to improve performanceThanks, Kyle and Maggie! Links: https://www.linkedin.com/in/kyle-gordon-7a1ab852/ https://www.linkedin.com/in/maggiemcgordon/ https://www.linkedin.com/company/dillas-quesadillas/ https://dillas.com/
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