Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
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The Eye In The Sky That Isn't Creepy with Savi's Brock Weeks
Send us Fan Mail Zack Oates welcomes Brock Weeks, CEO of Savi, to talk about using AI to measure and improve in-store guest experiences. Brock explains how Savi transforms existing security footage into actionable insights that help operators understand consistency, cleanliness, and engagement in real time. Together, Zack and Brock discuss the connection between AI, feedback, and the human side of hospitality. Zack and Brock discuss: Using AI to measure consistency and guest interactionsThe “time to engage” metric and what it revealsWhy data only works when it fits real workflowsHow AI empowers frontline workers instead of replacing themWhy consistency builds trustThanks, Brock! Links: https://www.linkedin.com/in/brock-weeks-7b7471a/ https://www.linkedin.com/company/savi-solutions/ https://getsavi.com/
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