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Lightyear Advances AI-Native Telecom Expense Management and Enterprise Cost Control, Podcast
Dennis Thankachan, Co-Founder and CEO of Lightyear, joined Doug Green, Publisher of Technology Reseller News, to discuss how Lightyear is redefining enterprise telecom management through AI-native automation, data transparency, and end-to-end lifecycle control. Thankachan explained that Lightyear positions itself as a “telecom operating system” for the enterprise, automating the full lifecycle of telecom services—from procurement and installation to inventory management, expense tracking, renewals, and decommissioning. The platform integrates with enterprise systems via APIs and provides a single system of record for services, circuits, costs, and contracts. In 2025, Lightyear expanded this vision with the launch of its AI-native telecom expense management offering, designed to modernize a category long dominated by legacy, invoice-centric tools. Telecom billing, Thankachan noted, remains uniquely complex and error-prone, with multi-carrier invoices, usage-based charges, taxes, and frequent discrepancies obscuring true costs. Lightyear’s AI-native approach goes beyond invoice digitization by categorizing charges, reconciling invoices against verified network inventory, auditing discrepancies, opening tickets, and enabling natural-language queries such as cost analysis by site or service. “We’re not just answering questions,” Thankachan said. “We also take the action—buying circuits, managing installs, paying invoices, and handling tickets.” By combining AI tooling with first-principles software design and a large, continuously growing dataset spanning quotes, carrier performance, and billing history, Lightyear delivers both operational automation and actionable intelligence. Enterprises typically see meaningful ROI within the first year, with ongoing savings driven by reduced manual effort, improved visibility, and proactive cost control. The conversation also highlighted Lightyear’s strong business momentum. Following record customer growth and product expansion, the company secured additional funding at a higher valuation, enabling increased investment in engineering, AI-driven R&D, customer support, and go-to-market efforts. According to Thankachan, this capital ensures that “everything we do for the enterprise will get better and stronger.” More information about Lightyear’s platform and its AI-native telecom expense management capabilities is available at https://lightyear.ai/.
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