Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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How Gallagher Built Enterprise AI on Culture and Data First
What if the key to enterprise AI wasn’t a tool, but a mindset? Mark Bloom, Global CIO at AJ Gallagher, joins Technovation to share how the 70,000-person insurance giant is scaling AI by leading with data quality and cultural alignment—not flashy tools. In this episode, Bloom details: How Gallagher eliminated 800+ data silos to centralize insight and enable AI Why crowdsourcing use cases from employees unlocked adoption at scale The shift from efficiency gains to revenue-focused AI How culture helped overcome resistance to data consolidation His dual perspective as both CIO and board member
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