Survive: Essentials for C-Store Assistant Managers

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INVENTORY AVAILABILITY (VERIFYING THE VENDOR DELIVERY INVOICE)

6/6/2026 • 6 min

SHOW NOTES (SURVIVE VERSION) Episode Title: Inventory Availability: Verifying the Vendor Delivery Invoice (Episode 90) Episode Description: "The driver failed to deliver the product, but you authorized the financial payment anyway. You failed the shift." In this episode of Survive, Mike Hernandez explains why Assistant Managers must stop authorizing unverified v… Play episode

FOOD SERVICE EXECUTION (AUDITING THE FOOD TIMERS)
EXTERIOR FACILITY MANAGEMENT (DELEGATING AND VERIFYING THE EXTERIOR SWEEP)
THE OPERATIONAL INSPECTION (AUDITING THE SHIFT EXECUTION)
INVENTORY DISCREPANCIES (AUDITING THE ELECTRONIC JOURNAL)
THE OPERATIONAL UPSELL (COACHING NATURAL PHRASING)
THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)
S EPISODE 83: Q1 RECAP & THE "THRIVE" PREVIEW (REVIEWING THE SCOREBOARD)
THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)
Survive Resource Intro: Never Cap Your Growth
WASTE NOT, WANT NOT (VERIFYING THE TRASH)
S Ep 79: ASSISTANT MANAGER? THE HARDEST TRANSITION (C-STORE TRAINING)
THE VENDOR DANCE (THE SUBSTITUTE REJECT)
SHIFT CHANGE WARFARE (THE GATEKEEPER)
THE BATHROOM TEST (DELEGATING THE DIRT)
THE STING (COMPLIANCE COACHING)
THE GLASS CAGE (CRISIS MANAGEMENT)
THE VARIANCE HUNT (INVENTORY CONTROL)
THE COLD WAR (THE COOLER)
THE CASH REGISTER CAGE MATCH
THE 10-SECOND AUDITION
The 5 Levels of C-Store Mastery: From Dive to Arrive
Staying on Track: Managing Interruptions in Store Operations
Making the Right Choices: Priority Setting for Store Leaders
Making Every Minute Count: Time Management for Store Leaders
Finding Real Solutions: Root Cause Analysis for Store Leaders
Critical Thinking for Store Leaders
Effective Decision-Making for Store Leaders
Making Smart Choices: A Guide for Store Leaders
Strategic Problem-Solving for Store Leaders
Speaking with Impact: Presentation Skills for Store Leaders
Building an Inclusive Convenience Store Environment
Professional Written Communication for Convenience Store Leaders
Effective Communication Skills for Convenience Store Leaders
Keeping the Store Running Smoothly: Conflict Resolution & Performance Mana…
Delegating for Success: How Assistant Managers Can Boost Efficiency Throug…
Teamwork That Works: How to Build and Motivate High-Performing Teams in Yo…
Leading the Way: Understanding Leadership Styles and Approaches for Conven…
Accounting 101: Mastering Basic Accounting Principles for Convenience Stor…
Unlocking Growth: How Assistant Managers Can Identify Opportunities for Pr…
Mastering the Budget: Effective Cost Control Strategies for Convenience St…
Mastering the Numbers: A Guide to Financial Statements and Key Performance…
Boosting Customer Engagement: How Technology and Loyalty Programs Can Tran…
Harnessing the Power of Online Ordering and Delivery: A Guide for Convenie…
Maximizing Efficiency: How Inventory Management Software Transforms Conven…
Mastering the Tools of the Trade: POS Systems and Tech Essentials
Food Safety and Hygiene Practices for Convenience Store Assistant Managers
Proper Handling of Hazardous Materials and Equipment
Emergency Procedures and First Aid Training
Ensuring Compliance with Health and Safety Regulations

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