Mailin’ It! - The Official USPS Podcast
United States Postal Service
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How the Postal Service Prioritizes Customer Care
In this episode, we are joined by Marc McCrery, the Postal Service’s VP of Customer Experience, and Nathan King, Director, Consumer Advocate, to get a behind-the-scenes look at how the Postal Service manages customer care. Join us as we learn more about the different aspects of customer experience, and how leaders across the organization work together to ensure customers are at the center of everything the Postal Service does.
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