The Resilient Recruiter
Recruitment Coach Mark Whitby
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How to Scale Your Recruitment Firm to 10x Growth in a Challenging Market, with Thomas Dove
Scaling a recruitment firm to 10x growth in a challenging market demands a strategic approach focused on innovation, adaptability, and talent development. All of which Tom has mastered and has been able to 10x his firm's growth over the past decade. Tom scaled Fraser Dove International from 5 employees to a workforce of 50 employees spread across two offices in the UK, one in Switzerland, and another in the US. In this episode, we discuss strategies for success and capitalizing on new opportunities in the recruitment industry with a special guest, Thomas Dove. As the co-founder and CEO of Fraser Dove International, a leading global search firm and talent consultancy specializing in Life Sciences, Tom brings a wealth of experience to the table. He started his recruitment career in the early 2000s in a large, corporate, multinational environment and transitioned into the global executive search world before starting his own recruitment firm. Tune in to gain invaluable insights from Tom on achieving exponential growth and staying ahead of the curve in an ever-changing market. Whether leveraging innovation, promoting adaptability, or investing in talent development, Tom provides valuable perspectives to help recruitment firms thrive amidst evolving challenges and emerging opportunities. Episode Outline And Highlights [02:38] How Tom got into the recruiting space [04:52] What it takes to start and 10x a recruitment firm [09:42] How to refine your roles in a partnership for scale [11:50] How to unpack your job and hire people with the potential to grow [20:33] Ways recruiters can stop being the bottleneck in their businesses [24:38] Tips on how to drive high-performance standards hands-off [26:42] How recruiters can create processes and pathways for excellence [34:15] How to play to people's strength in a challenging market [37:10] Practical steps to becoming a great recruiter in a tough market [41:27] How to generate your production at a high level while developing others [49:11] The 360 business development for turning candidates into client [52:28] What OKRs are and how to use them within a recruiting business [01:04:04] How to develop a unique language and integrate it into a business culture How Recruiters Can Unpack Their Job and Find More Opportunities During our conversation, Tom and I discussed Fraser Dove's remarkable growth, expanding globally by 10x over the past decade. Tom describes how refining his and his partners' roles and constantly reevaluating their jobs has been pivotal in unlocking new opportunities and perspectives. He emphasized the importance of periodically stepping back, assessing tasks, and delegating effectively. For Tom, recognizing when he's overwhelmed with tasks outside his core focus signifies an opportunity to recalibrate priorities, leading to the discovery of fresh avenues for growth and innovation. Tom also shed light on their thought process and hiring approach at Fraser Dove. Over the past decade, they've reviewed and refined job descriptions a notable 15 times, two times a year, when onboarding new leaders. They adopt a dual hiring strategy, defining immediate roles while envisioning how these positions will evolve over the following 12 to 24 months. This forward-thinking technique ensures alignment between organizational needs and individual aspirations, fostering a dynamic and adaptable workforce. As a scaling company, Fraser Dove understands the importance of articulating its mission and vision to potential hires, positioning itself as an employer of choice within the competitive executive search landscape. Tom underscored the importance of communicating career trajectories and growth opportunities to prospective employees, as this distinguishes recruiters as visionary employers. This approach attracts top-tier talent and serves as a guiding principle for recruiters and leaders within the organi
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