CX Insider - Customer experience leaders sharing insights and ideas for customer service success
ACF Technologies
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Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)
Michael Theodore is the co-founder of Scalr, a cloud computing company that specialises in automation & collaboration software. In this episode, we dive into the importance of employee experience within sales, the secrets to retaining your customers as well as the tools you can use to capture emotion. What mode should you be in, acquisition or retention mode? How can you improve your handover between the sales team and client? Find out more in this episode! Connect with Michael - https://www.linkedin.com/in/michael-theodore-4b317885/ Become a CX Insider - https://www.linkedin.com/company/cx-insider/ Check out our website - https://cxinsider.com/ Thank you to our sponsor! - https://www.acftechnologies.com/
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