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CX Insider - Customer experience leaders sharing insights and ideas for customer service success

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Ownership of Data & AI Evolutions in Surveys – w/ Kelly Cormac (SurveyMonkey)

Cormac Kelly is the Senior Director of Customer Success for global industry leaders SurveyMonkey. He is here to tell us about the evolution of surveys, AI’s aid for the employee and customer experience as well as the ad’s that SurveyMonkey has created. Who owns our data? Find out more on this episode! Connect with Cormac -  https://www.linkedin.com/in/cormac-kelly-563aa31/ Become a CX Insider -  https://www.linkedin.com/company/cx-insider/ Check out our website - https://cxinsider.com/   Thank you to our sponsor! - https://www.acftechnologies.com/

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