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Why Human Behaviour is VR’s Biggest Enemy - w/ Dr Clare Mutzenich (7th Sense Research)
Dr Clare Mutzenich has an extensive history in analysing human psychology, and she now works as the Associate Director for research company 7th Sense, leading consumer insight projects across the automotive and luxury sectors. In this episode, we unpack the neuroscience behind purchase decisions, explore why virtual reality is somewhat incompatible with the human race, and discuss how customer journeys can be improved through deeper social listening. For a premium podcasting experience, why not check out our YouTube channel for a wider range of content? Watch on YouTube - https://www.youtube.com/@cxinsiderpodcast Connect with Clare - https://www.linkedin.com/in/clare-mutzenich/ Become a CX Insider - https://www.linkedin.com/company/cx-insider/ Check out our website - https://cxinsider.com/ Thank you to our sponsor - https://www.acftechnologies.com
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