Tell Me Why
American Airlines
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S2:E26 — “There’s new technology that assures us of a better fit”
In this episode of Tell Me Why, special guest Theresa Colarusso, head of Client Success at True Fit, joins Brady Byrnes, Managing Director of Base Operations, to talk about the technology behind True Fit, an online tool that team members in Flight Service, Airport Customer Service and Premium Customer Services will use to get personalized size recommendations when ordering begins for the new Lands' End uniform Oct. 23. Team members can find additional information about True Fit, including FAQs, a quick reference guide and a link to create a True Fit profile.
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