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Putting People and Process Before Technology with Todd Dailey

10/7/2026 • 17 min

On this episode of Agency Nation Radio, we meet Todd Dailey, president and COO of Insurance Management Group in in Indianapolis, Indiana. Dailey takes a people-first approach to technology, prioritizing people, then process, and finally technology. He believes that employees who have the right support and resources are better positioned to deliver a positive c… Play episode

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