Charles Duhigg: "Looping for Understanding" and Other Supercommunicator Tricks
https://dts.podtrac.com/redirect.mp3/pscrb.fm/rss/p/prfx.byspotify.com/e/mgln.ai/e/35/mgln.ai/e/51/traffic.libsyn.com/secure/3328c40e-bf42-4dd8-99d7-424929d28245/260115_FS_mixdown.mp3?dest-id=5063030
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