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Modern Marketing Engine podcast hosted by Bernie Borges

Bernie Borges - Host of the Modern Marketing Engine Podcast

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Why TCMA is The Third Stage Of Sales and Marketing Transformation

Subscribe to Modern Marketing Engine Apple Podcasts |Stitcher |Google Play | Google Podcasts Companies have used marketing automation software since the 1990s when the internet became widely accepted for business use. The focus of the first two stages of sales and marketing transformation was on automation and integration of the two departments in a direct selling model.  Bernie’s guest on this episode is Jay McBain, Principal Analyst, Channel Partnerships & Alliances, with Forrester. The third stage of marketing automation is through-channel marketing automation (TCMA) per Jay, and he explains why. Jay has spent 25 years in channels, started his own channel software company, and currently serves as local Channels Practice Manager at Forrester.  In this episode, Jay walks through the history of marketing automation, why through-channel marketing is the future, and what businesses can and should do today to prepare. This episode is full of great tips and information if your company is looking to move into the third stage of marketing automation to leverage distribution channels more efficiently. Get the Vengreso State of Digital Selling with LinkedIn 2019 report to learn how sales professionals stack up on requisite modern selling skills. You’ll also hear from 15 executives with their insights and key recommendations. Lastly, you’ll learn how you can arrange to get your own custom digital selling benchmark for your sales team. Just go to stateofdigitalselling.com. How TCMA Differs From General Marketing Automation With cloud technology and high-speed internet, sales and marketing automation software companies sprouted up like weeds. Now, where there were once over 150 marketing automation software companies, there are now about five major players. Companies created automation software to take all the bits of marketing from email campaigns to social media campaigns to direct marketing and automate many of those processes for maximum efficiency.  Traditional marketing automation tools focus solely on the brand itself and how to market the brand to the world. TCMA focuses on marketing through various channels, partnerships, and alliances to reach a larger audience in a more individualized and organic way. Because this means working with many channels, the automation process is more complex with many permutations requiring a multi-layered and faceted automation process.  Why TCMA Is The Third-Stage Of Marketing and Sales Transformation Sales and marketing leaders are tasked with increasing sales and profit margins quarter over quarter, but the market share is ever changing. Rather than increasing the number of salespeople, increasing the number of marketing partners makes the most sense for many businesses in many industries. Your product is vetted by your channels and then marketed to their audiences, giving your business a wider reach than experienced in the past. Jay uses Microsoft to illustrate the need for TCMA. Microsoft has over four-hundred thousand partners and brings on over seven-thousand five-hundred new partners each month. Microsoft runs a new campaign every month that has to be replicated four-hundred thousand times for each individual partner. Successful integration and on-brand marketing could not be accomplished by human managers alone, thus the need for TCMA. How Success Is Measured And Defined With TCMA. Companies measure the success of TCMA through the return on investment of the direct funding of partners with marketing tools and adoption of those tools. Because large channels might pay out billions of dollars in marketing funding to their partners, there are checks and balances in place to curtail fraud and overpayments. Measuring the actual return by the partners in the channel is one way to measure success. The overall adoption of the automation tools by the partners is another way of measuring success. The vendor or brand invests large sums of money into the automation tools, mar

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