Shell Game

Episode 1: Quality Assurance

This is the story of what happens when Evan Ratliff, a longtime tech journalist, makes a digital copy of himself, powered by AI, in order to understand how amazing and scary and utterly ridiculous the world is about to get. In Episode 1, Evan clones his voice, hooks it up to a chat bot and his phone line, and sends it off to tangle with customer service represe… Play episode