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What It's Like To Be...

Dan Heath

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A City Manager

Mediating pickleball noise disputes, shepherding communities through thorny decisions, and practicing radical pragmatism with Martha Bennett, city manager of Lake Oswego, Oregon. What is it that makes public hearings so noxious? And what's the difference between "Big P" and "Little P" politics? NEW BOOK ALERT! You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called RESET: How to Change W...

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