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You Can’t Automate Cultural Change

Making automation work takes more than just writing the scripts. And it’s most effective when it becomes a habit rather than a one-off project. But building habits and changing culture is no easy task. Eduardo Krumholz and David Linthicum of Deloitte help their clients internalize automation as part of their workflows. They share their strategies to help their customers make that transition successful—and overcome reluctance to change.

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