Real Talk with Mike Burke
Mike Burke
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Ep. 103 🎙️ XDC 2026: Building a Business Around People and Craft | Real Talk with Mike Burke
In this episode, Mike sits down with John Gray of Gulf Coast Auto Shield to talk about building a multi-location operation rooted in craftsmanship and people. John shares how a lifelong love of detailing, paired with 25 years at FedEx, eventually led him from working out of his garage to operating three Houston-area shops with more than 30 employees. The conversation covers hiring challenges, why the best technicians often find you instead of the other way around, and how strong shop culture, customer experience, and community involvement have fueled steady growth without heavy advertising. Watch this episode on YouTube: https://youtu.be/H9FkrhmU1ug 🔗 Connect with John: Website: https://www.gcautoshield.com Facebook: GulfCoastAutoShield Instagram: @gulfcoastautoshield LinkedIn: gcautoshield
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