Ep 95. The Imperfect Retailer: and the Never-Ending Quest to Improve Customer Service
https://chrt.fm/track/EE1663/cdn.simplecast.com/audio/aba07880-e114-4508-82af-b815d89b2c79/episodes/677b20e4-1e7d-4e49-8d33-eeca580ae39f/audio/be300156-2938-4c26-9525-67a6742bc6c9/default_tc.mp3?aid=rss_feed&feed=tDkHi7KI
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