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#10 Jim Penman - To successful looking after your customer first

If you thinking of trying to go on a franchising business? Think again. Franchising is good if you research and know what you are doing. In today’s episode, our guest Jim Penman is the founder and CEO of Jim's Group will discuss franchising in Australia. He started mowing lawns part-time as a student job in the 1970s and now has 4,300 Franchisees in Australia, New Zealand, and Canada. He is funding a research program into the root causes of mental illness and is the father of ten children. Thanks for listening and watching!

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