#21 - Joel Klettke on understanding your customer
https://anchor.fm/s/2aa4d68c/podcast/play/23977143/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2020-11-15%2F54e49904-e17d-c9aa-1dc5-c4b38c1078ad.mp3
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