Mastering the Customer Journey: Strategies for Leveraging CEC Channels, Analytics, and Technology with Kacey Tolua, Senior Director of CEC Technology, Channels, and Self-Service at Marriott International [Contact Center]
https://anchor.fm/s/eb13e2c8/podcast/play/77169059/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2023-9-13%2F350985763-44100-2-3bc6fe9b888be4a8.mp3
Your browser does not support this, listen through one of the other options below.
Apple
•
Google
•
More
Plink
![Mastering the Customer Journey: Strategies for Leveraging CEC Channels, Analytics, and Technology with Kacey Tolua, Senior Director of CEC Technology, Channels, and Self-Service at Marriott International [Contact Center] photo](https://is1-ssl.mzstatic.com/image/thumb/Podcasts126/v4/e9/92/3b/e9923b50-902f-b480-99f6-6ec05ec4a52a/mza_1481866375654320800.jpg/600x600bb.jpg)
