Tom DeWitt - Director - CXM@MSU at Michigan State University, President - CX of M - Michigan's Association of Customer Experience Professionals [Education]
https://anchor.fm/s/eb13e2c8/podcast/play/77169020/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2023-9-13%2F350985702-48000-2-3f5656245efb35ae.mp3
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