The Human Behind The Screen
Shauna Moran
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How to Nurture a Healthy Working Environment - Leah Knobler - Help Scout
Keeping a conversation with Leah Knobler, we will learn about how can we modify the hiring process, to generate a better relationship with new employees, how important is creativity when creating an inclusive environment within a remote company and difference between the growing and the scaling of a company. In this episode of The Human Behind the Screen, we got the chance to speak with Leah Knobler, a former high school teacher from New York, who found her passion for helping people as the director of talent acquisition for Help Scout. Leah has been creating inclusive environments since 2005 when she started her career as an NYC public school teacher. After years of educating the youths and working in higher education, she discovered her true love of People Operations when she heard about Help Scout, a remote-first tech company building helpful, human customer messaging tools. She took a chance, changed her career path, and for the past 4.5 years, she's grown the team from 20 to 110 people. Leah loves talking about recruiting like a human, diversifying tech, and Beyoncé.
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