How to become a "friction-fixer" with Bob Sutton
https://chtbl.com/track/48D18/dts.podtrac.com/redirect.mp3/pdrl.fm/ea6324/dovetail.prxu.org/131/a6a4d1af-79da-425d-8e8b-1ba57cc943ed/TED_RTAG_Bob_Sutton_SEG_A_2024_01_26.mp3
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