Design Yourself
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How to Be A Great Listener | Summer Series 11
Deep listening can change the world. Listening impacts so many things: Our understanding, our questions, and our connections to those around us. When we listen deeply, we light a spark for transformation. But listening isn't easy. There are habits and culturally accepted practices that hold us back from really listening to understand. The good news is that you can create simple shifts to improve the quality of your listening and inspire others to do the same. This Design Yourself episode highlights 12 habits that prevent us from listening – including rehearsing, daydreaming, and placating. We invite you to see with a fresh perspective where your listening gets derailed and to make simple shifts to bring your attention back to listening to understand. Links and Resources: For show notes visit: https://pointroadstudios.com/podcast/how-to-be-a-great-listener/ To connect on Linked In: @Sharon Lipovsky @Point Road Studios To connect on Instagram: @pointroadstudios Rate, Review & Subscribe to the podcast on Apple & Spotify Ideas Shared You can download a summary PDF of the Listening Blocks and tips for being a great listener here. 12 Listening Blocks Mind Reading – Assuming you know what the other person feels Rehearsing – Planning what you want to say next Filtering – Listening only for what’s relevant to you Judging – Evaluating the speaker and what they say Daydreaming – Getting lost in your own thoughts Identifying – Relating everything you hear in yourself Advising – Listening to solve or direct Sparring – Invalidating the speaker through argument or debate Being Right – Resisting all communication that suggests you are wrong Derailing – Changing the subject Comparing – Trying to figure out how you compare to the speaker Placating – Agreeing too quickly Source: Messages: The Communication Skills Book by Matthew McKay, Ph.D., Martha Davis, Ph.D., and Patrick Fanning Reflection Questions Which listening block shows up most frequently for me? What new awareness am I taking with me about the quality of my own listening as I learn about listening blocks? What’s one listening block that you could pay attention to this week to improve the quality of your conversations? What’s one thing you could pay attention to this week to improve the quality of your listening? (e.g. set aside technology; ask for a colleague to be your listening accountability partner in a specific meeting) Resources and Links Messages: The Communication Skills Book by Matthew McKay, Ph.D., Martha Davis, Ph.D., and Patrick Fanning Original Design Yourself episode on Listening Blocks
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